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JA FAQ
FREQUENTLY ASKED QUESTIONSA: Our most popular products are Cooling Tower Fill, MBBR Media, Tube Settler and Plastic, Metal and Ceramic Tower Packing ,ceramic balls.
A: Normally Shanghai and Shenzhen, we can also ship th goods to the port according to customer request.
A: We are a professional manufacturer with our own factory and advanced production lines, offering high-quality products directly from the source.
A: We are certified with ISO9001:2018 for quality management, ISO14001:2018 for environmental management, and ISO45001:2018 for occupational health and safety.
A: We have a strict quality control system with professional testing equipment and trained personnel to ensure every product meets international standards.
A: Generally, delivery time is 7–15 days depending on the order quantity and product type. For urgent orders, we can prioritize production.
A: Yes, we provide technical support, installation advice, and project consultation as part of our comprehensive after-sales service.
A: We usually accept T/T, L/C, and other payment terms can be negotiated depending on the order.